COVER STORY
and I have found this approach can translate very well into your work
environment. We see all around us how businesses are having to
adapt and pivot into the new changes that the pandemic has afforded.
Companies and organizations that are creative are growing. The
value of service is so near to my heart. Whether we are serving our
community, our board of directors, our patients, or our customers,
people are the key part of the equation for me. I was raised in an industry
with a very high level of customer service, and so this principle
has always brought the most fulfillment to my projects. It’s all about
people, and that is what fuels my fire.
If you could choose one song to play every time you walked into a
room for the rest of your life, what song would you choose and why?
I was working on a big photo shoot with a team of about 15
women. It was summer in Florida, in a cow pasture that had amazing
scenery. All were glammed out in their gowns. The bugs were biting
and excitement was dying down. I pulled out my portable speaker
and turned on Beyonce’s Before I Let Go and suddenly the atmosphere
changed. They turned on their queen mode attitude so fast and starting
having fun dancing. I love that music can set the mood so quickly,
even though the environment was the same. It is such a fun song, upbeat,
girl power, a go-getter mantra with a little fun for dancing. The
photos turned out stunning and you could tell they had fun doing it.
So this song and this memory, makes the song my go to.
ROB GLUCKMAN
CEO FOR HEALTH CARE COMPANIES
Rob Gluckman, who graduated from East
Carolina University with a Bachelor of Science
degree in business administration, received his
law degree from St. Thomas University College of
Law in Miami.
He was an assistant state attorney in the 19th Judicial Circuit for
2½ years before becoming an associate and eventually a managing
partner in the law firm of Hurley, Rogner, Miller, Cox and Waranch.
After practicing for more than 10 years, Gluckman became the chief
executive officer for Treasure Coast Urgent Care, Employee Wellness,
P.A. and Treasure Coast Primary Care.
Gluckman is an avid offshore fisherman, promoting catch and
release and spending time with his three rescue dogs. He is on the
board of directors for the YMCA of the Treasure Coast. He previously
served as board chairman for the Stuart/Martin County Chamber
of Commerce and on a number of other not-for-profit boards of
directors during the past 15 years.
What leadership skills do you find most useful?
Empathy, honesty, critical and outside of the box thinking.
If you could choose one song to play every time you walked into
a room for the rest of your life, what song would you choose?
Eye of the Tiger by Survivor
Have you ever watched a movie and gained a new perspective on
life? What movie was it and what did you learn?
Yes, Rudy. I learned never give up and hard work earns you respect.
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TCBusiness.com 7
WILLIAM J. PENNEY
PRESIDENT, CEO, BOARD CHAIRMAN OF
MARINE BANK & TRUST VERO BEACH
William “Bill” Penney was born and raised in
West Palm Beach and has lived in Vero Beach since
1984. He graduated from Palm Beach Junior College,
Florida Atlantic University and the School of
Banking of the South at Louisiana State University.
He has worked at Marine Bank & Trust for 18 years; 12 years as
president and CEO and eight years as chairman of the board.
An avid cyclist, he rode 65 miles to celebrate his 65th birthday in
2021 and raised $12,000 for the Alzheimer’s & Parkinson Association
of Indian River County.
Whom on the Treasure Coast do you most admire and why?
I have great admiration for all the entrepreneurs that have opened
businesses. It takes a lot of determination and sacrifice, but the result
has a domino effect. Businesses create jobs, wealth and resources that
contribute to the quality of life in our community.
How do you think people would communicate in a perfect world?
From Stephen R. Covey’s The 7 Habits of Highly Effective People: Seek
first to understand, then be understood.
Have you ever watched a movie and gained a new perspective on
life? What movie was it and what did you learn?
It’s a Wonderful Life with Jimmy Stewart is a great example of the
lasting and positive impact that community bankers can have on
their communities.
MADDIE WILLIAMS
EXECUTIVE DIRECTOR OF TREASURE COAST
BUILDERS ASSOCIATION
Maddie Williams, who is originally from Massachusetts,
moved with her family to Port St. Lucie in
1989. She has been in the construction industry for
30 years, beginning her career working for a local
residential homebuilder in 1991.
She joined the Treasure Coast Builders Association in 2002 as
special projects director and was appointed executive director in
2011. In this position, she focuses on advocating on behalf of the
construction industry, which includes governmental affairs issues,
skilled trades training and other workforce development issues.
Williams is very involved in her local community and serves on the
board of directors of Career Source Research Coast and vice chairman
of its Youth Council Committee. She also serves on the boards of St.
Lucie County Cultural Alliance, St. Lucie County Art in Public Places
and is chairman of the Port St. Lucie Art Advisory Council. She volunteers
her time with Family Meals of St. Lucie County, Big Brothers
Big Sisters, Habitat for Humanity and is a member of the Fort Pierce
Woman’s Club.
What is your favorite spot on the Treasure Coast to grab a bite to eat?
Shuckers on the Beach
What was the first leadership role you can remember being in?
I taught Sunday school to a kindergarten class and babysat when I
was a teenager. It taught me patience and responsibility, traits that I
try to practice every day.
What leadership skills do you find most useful?
Communication skills and attention to detail have helped me be
successful in both my work and personal life.
KEITH FLETCHER
PRESIDENT AND CEO OF THE BOYS & GIRLS
CLUBS OF MARTIN COUNTY
Keith “Fletch” Fletcher is president and CEO of
the Boys & Girls Clubs of Martin County, the largest
youth services provider in Martin County.
During his four-year tenure, the depth
and breadth of services has expanded dramatically,
in mental health support, workforce programming and school-based
partnerships. Fletcher is a graduate of Leadership Martin, a two-time
chairman of Leadership Miami, a graduate of Leadership Florida’s
Connect program and served as the institute co-chairman twice.
He has previously been selected as a Top 40 under 40 by the South
Florida Business Journal and was a recent recipient of Boys & Girls
Clubs of America’s prestigious Outstanding New CEO Award for
Southeast America. He and his wife, Leyla, have two daughters, Zoe,
6, and Kaia, 4.
What leadership skills do you find most useful?
To me, leadership is the ability to create a desire in people to want
to struggle for shared aspirations. The ability to inspire, to continuously
evaluate and improve, to not only innovate individual but to be
supportive of a broader innovation ecosystem, to collaborate, to see
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